DHT SEASON TICKET
POLICIES
To ensure our ability to
serve you and keep you a satisfied customer, we have the following
policies for current Season Ticket Subscribers.
TICKET EXCHANGES
Policy
We gladly extend UNLIMITED ticket exchanges for our subscribers
only. All exchanges will be free. It is required that you give
us at least 24 hours notice prior to the date on your current
ticket. Some restrictions do apply. There are absolutely no exchanges
the day of the show.
How To Exchange Your Tickets
When you call the Box Office, first state you are a subscriber
and give us your "old date" (performance you were originally
suppose to attend) and request your new date. The Box Office will
hold your "new" seats up to three (3) business days
so that you can get your "old" tickets to us in order
to complete the exchange. If you prefer that the Box Office mail
your new tickets, enclose a self-addressed stamped envelope.
We Will Do Our Best, But…
All exchanges are subject to seat availability. Because of multi-level
section pricing, you may have to pay the additional difference
in ticket price if exchanging to a higher-priced seat assignment
(especially if no other seats are available in your current section).
What If I Miss A Show? The
"Subscriber Standby" Opportunity…
If you miss a show and were unable to exchange your tickets ahead
of time, we now offer a "Standby Option" to allow you
to see the show at a later date. Here's how it works:
| a) |
Bring
your unused tickets to the Box Office on the night you now
want to attend |
| b) |
Check
in at the Box Office one (1) hour before curtain time and
request to be on the "Subscriber Standby List" |
| c) |
Your
name will be called if seats become available. Should we be
able to seat you, there will be a $2 fee per ticket. |
LOST TICKETS
If you lose or misplace your tickets, simply notify the Box Office
and we will reprint your tickets for a $2 fee per ticket.
LATE SEATING
THERE IS ABSOLUTELY NO LATE SEATING ONCE THE PERFORMANCE HAS BEGUN.
Curtain times are Thursday, Friday and Saturday at 8:00 p.m. and
Sunday matinees at 4:00 p.m.
REFUNDS
NO REFUNDS ARE GRANTED ON ANY TICKETS.
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